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FAQs

What percentage of cocoa solids and milk solids do your chocolates contain?

Dark chocolate – cocoa solids 53%

Milk chocolate – cocoa solids 33%⁄ milk solids 21% 

White chocolate – cocoa solids 28% ⁄ milk solids 23% 

Cappuccino flavour – cocoa solids 30% ⁄ milk solids 22% 

Caramel flavour – cocoa solids 31% ⁄ milk solids 27%

How long from order to delivery?

All items are made to order and to the highest standards so please allow 5-7 working days for delivery. This may be longer at seasonally busy times such as Christmas & Easter

If you need your order urgently please do contact us and we will do our best to accommodate your request

Where is your chocolate from?  It is best quality Belgian couverture chocolate.
 Are your products nut-free? Yes, the buildabox range contains no nuts but the our workspace is not guaranteed to be nut free so there may be a chance of cross contamination.
 Do your chocolates contain soya? Yes, they contain soya lecithin. It is added during manufacture to lessen the viscosity of the liquid chocolate mass during processing.
 Does your chocolate contain wheat? No, the buildabox range contains no wheat products.
 Is your chocolate gluten free? Yes, the buildabox range contains no gluten
 Is your chocolate organic? No.
 Do your chocolates have natural colours and flavourings?

Most do. The flavourings and colourings are natural except for the lemon flavour which contains the colour E132

The strawberry contains colour E120 which is cochineal which some vegetarians may choose not to consume this.

 Are your chocolates suitable for vegetarians and vegans?

Except for the dark chocolate all the buildabox products contain milk protein.
The dark chocolate contains no milk product as an ingredient but there may be traces of milk protein at the point of manufacture. As we use other chocolates with milk there is always the chance of cross contamination occurring.

The strawberry chocolate and some pattern transfers contain cochineal E120 which would not be suitable for vegetarians and vegans

 Should I keep my chocolate in the 'fridge?

Preferably not. Ideally a cool dry dark place is best. If the weather turns unseasonably hot then chocolate can be very well wrapped and put in the fridge. Not only does chocolate not like heat it also suffers from the damp conditions in a fridge so make sure it is sealed to keep out any condensation. The white bloom that appears occasionally can be caused by keeping chocolate in the fridge as the sugar crystals make their way to the surface of the chocolate. It may not look too good but can be eaten and may just taste a little grainy.

Keep chocolate away from strong smells too as it can absorb these

 What is the shelf life of your chocolate? At least 6 months and for the dark and milk chocolate it can be up to 18 months.
 Do you make sugar free or diabetic chocolate? No, all our products contain sugar.
 Do you deliver outside the UK?

On occasion. Please check our delivery details or contact us for details on info@cocoapod.co.uk

 Can I order products for delivery to multiple addresses?

No. You may only select one delivery address per transaction.

We can set up a special payment for deliveries to several addresses however on request

Pattern transfers with cochineal E120

These pattern transfers should be avoided by vegetarians:

dash; flower; gift; hearts (on milk and dark chocolate only); aliens; bus stop bunny; hoppy bunny; pinstripe; Santa.

These products also contain cochineal:

Small flat eggs with 'egg' pattern; large flat egg with 'birds' pattern; Christmas bookmarks with 'festive' or 'reindeer'  pattern; large flat egg with 'neon' pattern; large flat egg with 'sheep' pattern; large flat egg with 'aliens' pattern; any Christmas product with 'single penguins' on discs included.

PLEASE CONTACT US IF YOU ARE UNSURE AND WE WILL BE HAPPY TO HELP

 

Pattern transfers with NO artificial colours

These pattern transfers have NO artificial ingredients:

Bubble; gift; leopard; hearts (on milk and dark chocolate only); music; sheep; skull; star; white rabbit; bus stop bunny; football; reindeer; Santa; snowflake

Hearts pattern transfers

We have 2 versions of the heart transfer. Each is more suitable for a different colour chocolate but if you prefer 'all natural ingredients' OR 'vegetarian' chocolate we can accept special orders. These may take more time to complete as they will be made to order.

The milk and dark chocolate with the 'heart' transfer contain all natural ingredients (including cochineal)

The white chocolate with 'heart' pattern has artificial colours which makes it suitable for vegetarians because it contains no cochineal

PLEASE CONTACT US IF YOU ARE UNSURE AND WE WILL BE HAPPY TO HELP