There are a number of ways to place a chocolate order with Cocoapod; online, by phone and by post.
Ordering online
Ordering chocolate online with us couldn't be simpler or safer, the steps below explain how the order process works and the relevant information you will need.
Step 1 – Searching for chocolates
To search the site click one of the themed chocolate groups in the ‘shop online’ menu. These themed chocolate groups then reveal sub groups. Clicking on a picture reveals more information as well as a picture of the packaged version of the chocolate.
Have fun browsing and choosing from our various chocolates.
All Cocoapod products may contain nut traces.
All Cocoapod products may contain milk protein.
Step 2 – Using the basket
Once you have chosen a chocolate product and configured any options, simply click on the ‘Add to basket’ button. You will then be taken to the 'My basket' page.
You are shown a summary of all the chocolate products you have in your basket, with an individual and total price. All currency prices are calculated in UK Pounds Sterling.
You can remove, change and delete chocolate items here.
Postage and packing prices will be automatically added. See prices
Step 3 – Checkout
When you are happy with the chocolate contents of your basket click ‘Checkout’. You will now be asked to login if you haven't already done so or register if you are a new user. At this point all information is sent through a secure connection. This procedure requires an email address and password. You will be sent an email confirmation of these details. We do not share any of your details with ANY third party.
The name and billing address given must be the same as that registered with your card supplier. Delivery can be to the billing address or to an alternative address. Some customers find it useful for their chocolate orders to be delivered to a place of work if the full and correct address is known. See Deliveries below for further information.
Payment will be made at the point of processing your chocolate order.
Ordering by Phone or Post
If ordering chocolates by phone or post please give all the information about the chocolates that you wish to order. The relevant postage price must be added to the order.
Please give your name, billing address, delivery address, phone number and email address (for any queries about your order).
All currency prices are calculated in UK Pound Sterling.
Cheque should be made out to ‘Cocoapod’ and crossed ‘account payee’.
Please write your cheque card number on the reverse of your cheque.
Cheques will need 5 working days to clear.
Your chocolate order will be acknowledged by email along with your order number.
Do NOT send cash through the post.
Contact Details
VAT
All prices contain VAT where applicable.
The Cocoapod VAT registration number is: GB 919 0532 22.

